Speedy disaster recovery

UnisonBDR’s disaster recovery process has been designed to make it easy for you to get back your lost data back.

We’ve created two methods for retrieving your lost data. The online version that grants us remote access to your computer or the physical restore kit. Both of these are effective and will aim to help you retrieve the data within 24 hours. However, for cases with large amounts of data and slower internet speeds the restore kit would be recommended.

Remote / Internet Method

With this method you call, email or send us a chat to inform us that you’re in need of a data restoration. We will then direct you to the logmein123.com site where you will enter a six-digit code provided by us and you’ll grant us remote access to your computer. You can disconnect as soon as we have access, and we’ll take care of the rest. We will then install the software if needed and continue to restore the versions, files and locations that have been requested.

After those files have been restored and transferred to their correct locations, we will call to confirm that you have access and everything has been resolved.

Restore kit

The restore kit option is the more basic process and this does require us to make a copy of the client’s backup drive to an external hard drive. Should any disaster occur, the client can request this hard drive and it will be sent overnight. Next the client connects the hard drive/restore kit to their computer and grants us access. We will then install the software and restore the versions, files and locations. Once complete, the client ships the hard drive back to us.

We will also constantly monitor the routing number and confirm with the client when the hard drive or the restoring kit has arrived.

Speedy disaster recovery

Having a speedy disaster recovery is imperative in the medical industry because of HIPAA regulations and penalties; losing data can be detrimental for your patients and your practice. Therefore, we make speedy data recoveries possible for all of our clients. With UnisonBDR you will have all of this at hand, and you will be able to avoid those stressful disaster situations.